Spare Parts

If one of your games from ABACUSSPIELE is incomplete or contains faulty game components, please contact our spare parts service.

– by email: ersatzteile@abacusspiele.de

– by ordinary mail: ABACUSSPIELE, Ersatzteilservice, Frankfurter Str. 121, D-63303 Dreieich

– by telephone:  0049 (0)6103-3888-85

In order to guarantee a quick response, please observe the following:

  1. Provide your complete contact information, including a landline or mobile number so that the delivery service can reach you in case you are not at home at the time of delivery.
  2. Name the title of your game and give us a brief description – but as precise as possible – of the missing component(s).
  3. If you notify us by email, a photo of the faulty game component(s) would be very helpful.