Cancellation Policy

You have the right to cancel this contract within 14 days without explanation. The revocation period is 14 days from the day when you or a third person designated by you who is not the carrier took the merchandise into possession.

In order to exercise your right of cancellation, you have to inform us – ABACUSSPIELE Verlags GmbH & Co. KG, Frankfurter Strasse 121, D-63303 Dreieich, Germany; tel.: 06103/388850; fax: 06103/388855 – about your decision to cancel this contract by sending us a clear statement to that effect (e.g., in a letter sent by ordinary mail, a telefax or an email). For this purpose, you can use the standard cancellation form, though this is not mandatory.
To observe the revocation period, it is sufficient to send the notification of your exercising the right of cancellation before the expiry of the revocation period.

Consequences of the revocation

If you cancel this contract, we have to pay you back any and all payments we received from you, including delivery costs, without delay, at the latest within 14 days from the day when we receive the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you have employed for the original transaction, unless explicitly stipulated otherwise; on no account will you be charged with any fees in the context of this repayment.
We can withhold repayment until we get the merchandise back or until you provide evidence that you have sent the goods – depending on which occurs sooner.
You have to send back or hand over the merchandise to us without delay, at the latest in any case within 14 days from the day when you inform us about the cancellation of this contract. The deadline is met if you send the merchandise prior to the expiry of the time limit of 14 days. You have to bear the direct costs for the return of the merchandise.
You are liable for any value loss of the merchandise only if this loss in value has been caused by a handling of the merchandise in a way that was not required to inspect their condition, features, and functionality.

 

Standard withdrawal form

If you want to cancel the contract, please fill in this form and send it back to us: ABACUSSPIELE Verlags GmbH & Co. KG, Frankfurter Strasse 121, D-63303 Dreieich, Germany; tel.: 06103/388850; fax: 06103/388855.